Hotel Citrine | Marriott

Hospitality | Hotel

Summary

Hotel Citrine is a vibrant, sustainability-forward boutique hotel in the heart of Silicon Valley. After a 12-month pause in its digital presence, the team engaged me to reestablish the brand through a strategic refresh aligned with the property’s design ethos and values.

I led the development of the brand’s core messaging, tone of voice, and organic social strategy, shaping a presence that supports long-term growth through partnerships, content, and paid media. In addition to strategy, Alongside strategy, I directed and produced original visual content used across digital platforms, website, and marketing materials.

Brief

Hotel Citrine’s audience is creative, wellness-oriented, and design-aware. Our challenge was to rebuild engagement through content that offered more than promotional visuals, content that felt editorial, transportive, and true to the Bay Area experience.

I developed a comprehensive brand and content strategy, including positioning, voice and tone, editorial direction, and long-term content planning. The work established a flexible framework that connected organic storytelling with future growth initiatives.

Results

The project reestablished Hotel Citrine as a modern, intentional brand with a clear point of view. Through original content and consistent messaging, we created a cohesive identity that extended across social channels and onto the hotel’s website. Internally, the new strategy provided structure and clarity, empowering the team to continue evolving the brand with confidence.

While growth was organic and not paid-supported, the clarity of voice and elevated aesthetic positioned the hotel for future success, offering a strong foundation for brand partnerships, paid campaigns, and ongoing guest engagement.

Team

Jessie Laura - Creative Director
Anthony Nguyen - Photography and Video
Vi Nguyen - Marketing and Sales Director | Hotel Citrine
Ousmane Diop - Property General Manager | Hotel Citrine

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